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Cookies Policy

This Cookies Policy explains how Wild Joker Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, the purposes they serve, and the choices available to you. This policy is intended to provide clear information for players in Australia and should be read together with our Privacy Policy and other website terms.

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About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet, or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Some cookies are created by the website you are using, while others may be provided by third parties that support website functions, security, analytics, advertising, or other services.

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Wild Joker Casino may use cookies, web beacons, pixels, software development kits, local storage, device identifiers, and related technologies. In this policy, we refer to these technologies together as cookies unless a distinction is needed. The specific cookies used may change over time as website features, security requirements, service providers, or legal obligations change.

Cookies can be session-based or persistent. Session cookies generally operate while your browser is open and may be removed when the session ends. Persistent cookies remain on your device for a period of time or until they are deleted. The length of time a cookie remains active can vary depending on its purpose and the settings of your browser or device.

Why cookies matter

Cookies help websites operate consistently and can make your visit more convenient. For example, they may help maintain a secure connection, remember a language or display preference, keep a page working as expected, or help identify technical problems. Some cookies also provide information about how visitors use a website, which can assist with improving design, performance, and content.

Cookies do not usually contain information that directly identifies you by name. However, information connected with a cookie, device, account, or online activity may be treated as personal information where applicable under Australian law. How information collected through cookies is handled is explained in our Privacy Policy.

Types of cookies we may use

The categories below describe the main purposes for which cookies may be used on the Wild Joker Casino website. A single cookie may support more than one purpose, and not every category will necessarily be active on every page or for every visitor.

Strictly necessary cookies

These cookies support essential website functions and may be required for pages or services to operate. They can help with account sessions, authentication, fraud prevention, security controls, traffic management, and the delivery of requested content. Without these cookies, some parts of the website may not function properly or may not be available.

Strictly necessary cookies may also help the website remember information needed during a single visit, such as the progress of a form or the status of a security check. Because these cookies support core functions, disabling them through browser settings may affect your ability to use certain website features.

Preference and functionality cookies

These cookies remember choices you make so that the website can provide a more personalised or convenient experience. They may remember settings such as language, region, display preferences, or other options selected during a visit. They can also help reduce the need to repeat the same choices each time you return.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information such as which pages are viewed, how visitors move between pages, whether a page loads correctly, and whether technical errors occur. This information can be used in an aggregated or otherwise controlled form to monitor performance, improve usability, and identify areas that need attention.

Analytics information is not intended to be used to make decisions about you solely from your browsing activity. Where analytics services are provided by another organisation, that organisation may process information in accordance with its own privacy documentation and the arrangements applicable to the service.

Security and fraud-prevention technologies

Cookies and related technologies may be used to help protect the website, accounts, and users from unauthorised activity, automated abuse, suspicious behaviour, and other security risks. These technologies can help identify unusual activity, support investigation of incidents, and protect the integrity of online gambling services.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure the effectiveness of communications, limit repeated advertisements, or show content that is more relevant to your interests. These technologies may recognise a browser or device across different websites or services, subject to applicable settings and requirements.

Marketing cookies are not essential to the basic operation of the website. You may be able to refuse or withdraw consent for these cookies through the cookie preference tool, your browser settings, or other controls made available to you. If you do so, you may still see advertising, but it may be less relevant to your interests.

How we use information collected through cookies

Information collected through cookies may be used for purposes such as operating and securing the website, remembering preferences, supporting account and session functions, understanding website performance, improving services, monitoring traffic, preventing fraud, and assessing the effectiveness of communications. We may also use the information to meet legal, regulatory, auditing, and responsible gambling requirements where applicable.

The information collected may include technical details about your device, browser type, operating system, approximate location based on technical data, referring website, pages visited, interactions with website features, and the date and time of activity. The information collected will depend on the type of technology used and your choices.

Cookie information may be combined with other information held by Wild Joker Casino where this is permitted and reasonably necessary for the relevant purpose. For example, technical information may be used with account or security information to help verify a session, prevent misuse, or investigate suspicious activity. We do not use cookies to avoid our obligations concerning responsible gambling, identity checks, account security, or privacy.

Where third-party services are used, those providers may process technical information on our behalf or for their own service purposes, depending on their role and the applicable arrangements. Third parties may include providers of hosting, security, analytics, customer support, payment-related technology, fraud detection, or website functionality. We expect service providers to handle information appropriately and to apply suitable safeguards.

Cookies may also be used to remember that you have viewed a notice, selected a preference, or completed a particular action. This can help prevent the same message from appearing repeatedly. If you clear your cookies, the website may not remember those choices and you may be asked to make them again.

Information security and retention

We take reasonable steps to protect information collected through cookies against misuse, interference, loss, unauthorised access, modification, or disclosure. No online service can guarantee complete security, and you should use appropriate security settings on your device and browser.

Cookie information is kept only for as long as reasonably required for the purpose for which it was collected, to support legitimate business needs, or to meet legal and regulatory obligations. Retention periods can differ between cookie types and providers. When information is no longer required, it may be deleted, de-identified, or securely disposed of in accordance with applicable requirements.

Updates and further information

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies we use, our services, legal requirements, or the way information is handled. The updated version will be published on this page, and the effective details may be shown with the policy where appropriate. You should review this page periodically so you remain aware of the current position.

If a change is significant, we may provide additional notice through the website or another appropriate channel. Your continued use of the website after an updated policy is published may indicate that you have read the updated information, subject to any consent requirements that apply to optional cookies.

For information about how Wild Joker Casino collects, uses, stores, and discloses personal information more broadly, please read our Privacy Policy. If you have a question about this Cookies Policy or want to raise a privacy concern, use the contact or support options displayed on the website. Please do not include unnecessary sensitive information when making an enquiry.

This policy provides general information about cookies and similar technologies. Your rights and the options available to you may depend on your location, the device and browser you use, the services accessed, and applicable Australian privacy or gambling requirements.